Shipping as normal during lockdown

03/11/2020
by Costumechest Admin

We hope that the news of a national lockdown is not worrying you too much and that you are keeping safe and well in these very unusual times.

One of the great advantages of being a small family run business is that we can carry on shipping even during lockdown. If the kids are getting under your feet or you want to treat them or just because, then we are here to help you get through this and will do our utmost to spread a little cheer :)

Safe Working practices

Goods in and goods out are subject to Covid safe working practices and we keep contact with delivery staff to an absolute minimum. Stock is stored in our own facility and not handled unnecessarily. To remain secure, we are not accepting personal callers to collect orders for the time being.

Supplies

Currently all our suppliers have implemented safe working practices and are replenishing our stock on a regular basis as per normal. We hold significant stock ourselves so currently there is no problem completing orders on time as normal.

Shipping

In some locations post is taking a little longer to be delivered than normal so please allow a day or two extra but if you need something urgently we do offer expedited shipping options too. Most carriers will not currently require a signature for delivery and will simply leave a parcel on the doorstep and step away after knocking or ringing on your door to ensure you remain as safe as possible. The vast majority of our parcels ship in a plastic bag that can easily be disinfected before opening if you wish.

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